Contact Us

For quotations and booking, please inquire at the following general contact.
(For our customs clearance services, please contact the customs clearance team at Yokohama Office.)

General Contact

Phone: +81-03-3291-3187 9:00 a.m. to 6:00 p.m. (weekdays only)
FAX:+81-3-3293-5432
Person in charge: Sato・Yanagisawa

Tokyo Headquarters

1F Eiko Bldg., 1-54 Kandajinbo-cho, Chiyoda Ward, Tokyo, Japan, 101-0051
9:00 a.m. to 6:00 p.m. (weekdays only)

Tokyo Headquarters Sales 1 team Phone: +81-3-3291-3218 FAX: +81-3-3293-5413
Tokyo Headquarters Sales 2 team Phone: +81-3-3291-1217 FAX: +81-3-3291-1268

Yokohama Office

21 Daikokufuto, Tsurumi-ku, Yokohama, Kanagawa, 230-0054
9:00 a.m. to 6:00 p.m. (weekdays only)

Note: For the customs clearance team, the hours of operation is until 5:30 p.m.

Customs clearance team * Phone: +81-045-633-4968 FAX: +81-045-633-4984
Field work team Phone: +81-045-633-8460 FAX: +81-045-633-8475
Inspection team Phone: +81-045-633-8460 FAX: +81-045-633-8475

Inquiry through the website contact form

Please fill out in the following form and click the Confirm button. All fields with * are required.
Personal information you provide on this form will be treated properly based on our personal information protection policy, and will not be used for any purpose other than contacting you in response to this inquiry.

Inquiry Items
Name
Company name
Telephone number
E-mail address
Postal code
Prefecture
City/town, street, number
Name of building
Contents

Sun Phoenix Co., Ltd. recognizes the importance of personal information, and collects, uses and manages such information in accordance with the personal information protection policy set out below.

Personal Information Protection Policy

  • Sun Phoenix Co., Ltd. (hereinafter referred to as the "Company") will legally collect personal information of its customers in order to effectively provide business solutions and services to them, and use such information only for those purposes.
  • The Company will not supply or disclose any personal information about its customers to third parties, its suppliers or other relevant parties without prior consent of the customer.
  • The Company will make best efforts to properly manage its customers' personal information to prevent its loss, destruction, tampering, leak, unauthorized access or other security events.
  • The Company will comply with laws, regulations and guidelines, including the Personal Information Protection Law, to properly handle its customers' personal information.
  • When the Company is to outsource the processing of its customers' personal information, which sometimes may need to provide business solutions and services to its customers effectively, it will make sure the outsourcing contractor fully understands its personal information protection policy so that they will properly manage personal information held by the Company.
  • In the event that customers request that their personal information be reviewed, corrected, removed from the database or no longer used, the Company will check to make sure the customer is the true owner of the personal information, and then respond to the request as promptly as possible.
  • The Company will provide its employees with necessary education with respect to proper handling of personal information of its customers, and check on a regular basis whether all personal information is used properly and managed safely. In addition, the Company will review and improve its efforts in protecting its customers' personal information as often as needed.
  • For inquiry about personal information, please contact the following department:

General Affairs Department
Sun Phoenix Co., Ltd.